Virtual Care

The upscaling and mainstreaming of virtual care are accelerating. Healthcare organizations must develop virtual care strategies and solutions that are secure, scalable and drive better patient outcomes, while delivering satisfying end-user experiences.

As providers expand existing virtual care solutions or rapidly implement new technologies to transition to virtual care, understanding the spectrum of digital components is essential for success.

Video visit capabilities are certainly the foundation for serving patients while keeping clinicians, staff and patients safe. But your overall virtual care strategy should encompass other tools too. Mobile and web-based FAQs. AI-powered chatbots. Secure messaging. Synchronous televisits. Digital call centers. Virtual registration and check-in. Remote patient monitoring.


Synchronous video encounters. Asynchronous store-and-forward sessions. Live telephonic meetings. Such digital solutions are now being leveraged to provide on-demand, scheduled and inpatient care to patients remotely.

TBX partners with healthcare organizations to optimize existing digital investments, implement new solutions and migrate to best-of-breed technologies for virtual visits. We enhance the patient, clinician and staff experience while improving the cost and quality of care. Next-generation televisits feature virtual breakout and meeting rooms, real-time status and location awareness, cross-department collaboration, tele-rounding, and caregiver engagement invitations.

Patient engagement

Patients want care options to be available 24/7. Unsurprisingly, those health systems investing in on-demand, digital care solutions are seeing an increase in patient retention and growth.

We help our healthcare partners implement virtual care tools, like interactive FAQs and AI chatbots, that triage patient needs from their phones, tablets or computers. We also build convenient web and mobile tools with frictionless, superior user experiences for patient engagement. Dynamic appointment scheduling. Online bill-pay. Secure messaging. Online registration. Digital check-in.


Remote patient monitoring

We help redefine patient care with remote monitoring technology. Remote video monitoring allows you to safely and continuously observe and interact with patients within hospital walls.

Beyond hospital and clinic walls, we enable you to extend care with IoT platforms for device and sensor-based remote patient monitoring. Proactively identifying risk. Shortening time to intervention. From free-standing virtual care centers and Edge IoT models, to patient-reported care apps, we enable the building and transformation of your remote monitoring solutions. Improving patient outcomes. Enhancing the clinician and provider experience. Reducing the cost of care.