Software purchases are a significant component of most enterprise IT budgets. As long as enterprise agreements (EAs) and software as a service (SaaS) models dominate the market, these costs will only continue to rise. And even as EAs become more prevalent, companies still struggle to extract full business value from their investments. A new approach to EA management is needed.
EA+ from TBX enables you to choose the best licensing options for your needs, while promoting end-user adoption to drive strategic outcomes.
What you gain
- Simplified environments and reduced total cost of ownership.
- Attractive volume discounts and predictive cost structures
- Easy tracking and management of hardware and software investments.
- Production environments replication, EA software load tested at scale, and entitlement comparisons through our Advanced Technology Center (ATC).
- AccelerateD deployments and reductions in overall risk, cost and complexity through our Integration Centers.
A new way to think about enterprise license agreements. A program that equips you with the tools, strategies, expertise and services needed to maximize the ROI of your software investments.
Following a proven methodology, our Customer Success teams create a custom plan to ensure you maximize your consumption of enterprise software. Assessment and purchase through implementation and adoption. Our expertise drives your ongoing success.
Your EA+ journey with TBX
Software Advisory Services
Before you financially commit to an EA, it’s essential to ensure it aligns with your business objectives. Our Software Advisors make sure it does.
Onboarding and Integration
Begin using your EA as a strategic tool upon purchase. A detailed description of the software in your EA. A customized roadmap for implementation. An outline of key activities and support to expect from us during the term of your agreement. Our Onboarding and Integration team takes care of everything.
Customer Success Roadmap
Your desired critical business outcomes reviewed. A detailed achievement plan created. Your Customer Success Roadmap is a critical alignment document for reference throughout your journey.
Customer Success Management
Best practices. Insights. Guidance. Shared throughout your software journey. Your Customer Success Manager keeps you in the loop and everything on track.
Adoption Services
Once software is deployed, our Adoption Services consultants help plan and scale targeted and certified training plans across your organization.
Visibility and reporting
Purchase to renewal. Your hardware and software investments fully tracked. Regular reporting shared. Scheduled monitoring and reporting ensures you’re only paying for the licenses you use, while avoiding vendor audit fees.
Why software becomes shelfware
Enterprise software investments can become underused, sidelined or forgotten for many reasons.
Complexity
A continuously growing software footprint makes it harder to standardize, consume and manage all of your software assets.
Lack of agility
Because procurement and IT departments don’t typically talk about EAs, users often have trouble getting the software they need when they need it.
Failure to unlock value
User adoption can be poor for various reasons, even if you purchased the right solution.
Compliance and management
Your team can become overwhelmed by monitoring license usage, ensuring compliance and keeping track of renewals.
Knowing the problem is half the answer. We provide the complete solution. Avoiding every pitfall. Ensuring you get the most from your investment.